NutriLife Indonesia logo

Your Questions Answered

Find quick answers to the most common questions about our services and nutrition in general. We've compiled a comprehensive list to help you understand our approach and how we can support your health journey.

General Nutrition Questions

Balanced nutrition involves consuming a variety of foods in appropriate proportions to provide essential nutrients for health and well-being. This includes a mix of macronutrients (carbohydrates, proteins, fats) and micronutrients (vitamins, minerals) from whole foods. A well-balanced diet supports energy levels, immune function, and overall physical and mental health.

Generally, around 8 glasses (2 liters) of water per day is recommended, but this can vary significantly based on individual factors. Your activity level, climate, overall health, and diet all play a role in how much hydration you need. It's best to listen to your body and drink when thirsty, aiming for clear or light yellow urine.

Macronutrients are nutrients that provide calories or energy and are needed in large amounts. They include carbohydrates, proteins, and fats. Micronutrients are essential vitamins and minerals that our bodies need in smaller quantities to function properly. Both are crucial for maintaining good health and preventing deficiencies.

Online Consultations Questions

Yes, numerous studies and client experiences show that online nutrition counseling is highly effective. It offers the same quality of personalized advice and support as in-person sessions, with the added benefits of convenience, flexibility, and accessibility from anywhere. Our dietitians are trained to provide engaging and impactful virtual sessions.

We prioritize your privacy and security. For our online consultations, we use secure, encrypted, and HIPAA-compliant platforms such as Zoom or Google Meet. These platforms ensure a stable connection and protect your personal health information, allowing for a confidential and effective consultation experience.

To ensure a smooth online consultation, you will need a reliable internet connection, a device with a camera and microphone (computer, tablet, or smartphone), and a quiet, private space where you feel comfortable discussing your health. We recommend testing your equipment beforehand.

Payment & Privacy Questions

We offer a variety of convenient and secure payment options. We accept major credit cards (Visa, MasterCard, American Express), bank transfers, and local payment methods through trusted online payment gateways. All transactions are processed securely to protect your financial information.

We adhere to the strictest data privacy policies and regulations to ensure your personal and health information is always protected. All data is encrypted, stored securely, and accessed only by authorized personnel. We are committed to maintaining the confidentiality and integrity of your information. For more details, please review our Privacy Policy.

Yes, you can cancel or reschedule your appointment. We understand that plans can change. We kindly request that you notify us at least 24 hours in advance for any cancellations or rescheduling requests to avoid any charges. You can manage your appointments through our booking system or by contacting us directly.

Still Have Questions?

If you couldn't find the answer you were looking for, please don't hesitate to reach out to us directly. Our team is here to help and provide you with all the information you need.

Contact Us