Privacy Policy of NutriLife Indonesia

At NutriLife Indonesia, we are committed to protecting the privacy and security of our clients' personal information. This Privacy Policy outlines the types of information we collect, how it is used, and the steps we take to ensure your data is handled responsibly and in compliance with relevant data protection laws. By engaging with our services, you agree to the collection and use of information in accordance with this policy. We encourage you to read this policy carefully to understand our practices regarding your personal data.

Information We Collect

We collect various types of information to provide and improve our nutritional consulting services. This includes both personal and non-personal data.

Personal Data

• Contact Information: When you book a consultation or inquire about our services, we collect your name, email address, phone number, and mailing address. This information is essential for communication and service delivery.
• Health and Nutritional Information: To provide personalized nutrition plans, we collect detailed health information, including medical history, dietary habits, lifestyle choices, allergies, current medications, and fitness levels. This sensitive data is collected with your explicit consent and is crucial for tailoring our recommendations.
• Payment Information: For processing payments, we collect necessary financial details. All payment transactions are securely processed through third-party payment gateways, and we do not store your full credit card details on our servers.
• Demographic Information: We may collect demographic data such as age, gender, and occupation, which helps us understand our client base better and offer more relevant services.

Non-Personal Data

• Usage Data: We may collect information on how the services are accessed and used. This data may include your computer's Internet Protocol (IP) address, browser type, browser version, the pages of our service that you visit, the time and date of your visit, the time spent on those pages, unique device identifiers, and other diagnostic data. This helps us improve our website and services.
• Cookies and Tracking Technologies: We use cookies and similar tracking technologies to track the activity on our service and hold certain information. Cookies are files with a small amount of data which may include an anonymous unique identifier. You can instruct your browser to refuse all cookies or to indicate when a cookie is being sent. However, if you do not accept cookies, you may not be able to use some portions of our service. For more details, please refer to our Cookie Policy.

How We Use Your Information

• To Provide and Maintain Our Service: Including monitoring the usage of our service.
• To Personalize Your Experience: We use your health and dietary information to create customized nutrition plans and recommendations that are suitable for your individual needs and goals.
• To Manage Your Account: To manage your registration as a user of the service. The Personal Data you provide can give you access to different functionalities of the service that are available to you as a registered user.
• To Contact You: We may use your contact information to communicate with you about your appointments, progress, service updates, and other relevant information. This includes sending emails, messages, or making phone calls.
• For Marketing and Promotional Purposes: With your consent, we may use your information to send you newsletters, promotional materials, and information about new services or special offers that may be of interest to you. You can opt-out of receiving these communications at any time.
• To Improve Our Services: We analyze usage data and feedback to understand how our services are being used, identify areas for improvement, and develop new features.
• For Security and Fraud Prevention: We use your information to maintain the security of our website and services, and to detect and prevent fraudulent activities.
• To Comply with Legal Obligations: We may use your information to comply with applicable laws, regulations, and legal processes.

Disclosure of Your Information

We understand the importance of keeping your personal information confidential. We do not sell, trade, or rent your personal identification information to others. However, we may share your information in the following limited circumstances:

• Service Providers: We may employ third-party companies and individuals to facilitate our service ("Service Providers"), to provide the service on our behalf, to perform service-related services or to assist us in analyzing how our service is used. These third parties have access to your Personal Data only to perform these tasks on our behalf and are obligated not to disclose or use it for any other purpose.
• Legal Requirements: We may disclose your Personal Data in the good faith belief that such action is necessary to:
  • Comply with a legal obligation
  • Protect and defend the rights or property of NutriLife Indonesia
  • Prevent or investigate possible wrongdoing in connection with the service
  • Protect the personal safety of users of the service or the public
  • Protect against legal liability
• Business Transfers: If NutriLife Indonesia is involved in a merger, acquisition or asset sale, your Personal Data may be transferred. We will provide notice before your Personal Data is transferred and becomes subject to a different Privacy Policy.
• With Your Consent: We may disclose your personal information for any other purpose with your explicit consent.

Data Security

The security of your data is paramount to us. We implement a variety of security measures to maintain the safety of your personal information when you place an order or enter, submit, or access your personal information. These measures include:

• Encryption: We use Secure Socket Layer (SSL) technology to encrypt all sensitive data transmitted between your browser and our servers.
• Access Control: Access to your personal data is restricted to authorized personnel who need the information to perform their specific job functions (e.g., nutritionists, administrative staff).
• Regular Security Audits: We regularly review our security practices and update them as necessary to protect against unauthorized access, alteration, disclosure, or destruction of your personal data.
• Data Minimization: We only collect personal data that is necessary for the purposes outlined in this policy.

While we strive to use commercially acceptable means to protect your Personal Data, we cannot guarantee its absolute security. No method of transmission over the Internet, or method of electronic storage is 100% secure.

Your Data Protection Rights

Depending on your location, you may have certain data protection rights. We aim to take reasonable steps to allow you to correct, amend, delete, or limit the use of your Personal Data.

• Right of Access: You have the right to request copies of your personal data.
• Right to Rectification: You have the right to request that we correct any information you believe is inaccurate or complete information you believe is incomplete.
• Right to Erasure: You have the right to request that we erase your personal data, under certain conditions.
• Right to Restrict Processing: You have the right to request that we restrict the processing of your personal data, under certain conditions.
• Right to Object to Processing: You have the right to object to our processing of your personal data, under certain conditions.
• Right to Data Portability: You have the right to request that we transfer the data that we have collected to another organization, or directly to you, under certain conditions.
• Right to Withdraw Consent: If we are relying on your consent to process your personal information, you have the right to withdraw that consent at any time.

If you wish to exercise any of these rights, please contact us using the contact details provided below. We will respond to your request within a reasonable timeframe.

Links to Other Websites

Our service may contain links to other websites that are not operated by us. If you click on a third-party link, you will be directed to that third party's site. We strongly advise you to review the Privacy Policy of every site you visit. We have no control over and assume no responsibility for the content, privacy policies or practices of any third-party sites or services.

Children's Privacy

Our service does not address anyone under the age of 18 ("Children"). We do not knowingly collect personally identifiable information from anyone under the age of 18. If you are a parent or guardian and you are aware that your Children has provided us with Personal Data, please contact us. If we become aware that we have collected Personal Data from children without verification of parental consent, we take steps to remove that information from our servers.

Changes to This Privacy Policy

We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page. We will let you know via email and/or a prominent notice on our service, prior to the change becoming effective and update the "last updated" date at the top of this Privacy Policy. You are advised to review this Privacy Policy periodically for any changes. Changes to this Privacy Policy are effective when they are posted on this page.

Contact Us

If you have any questions about this Privacy Policy, please contact us:

• By email:

This Privacy Policy was last updated on [Insert Date Here].